Interactive Flat Panels & Unified communication Products
Solitaire Privacy Policy
Effective Date: 1st Jan 2026
1. INTRODUCTION AND SCOPE
This Privacy Policy (“Policy”) sets out the manner in which Team Solitaire (“we”, “our”, “us”) collects, processes, stores, uses, discloses and protects Personal Data through the website www.solitairetech.in (“Website”).
“Solitaire” is a brand name. The Website and associated business activities are operated and administered by the duly authorized legal entity behind the brand (“Operating Entity”). All references to Team Solitaire in this Policy shall be construed accordingly.
This Policy is framed in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and applicable rules thereunder, as amended from time to time.
By accessing or using the Website or submitting Personal Data, you consent to the practices described in this Policy.
2. APPLICABILITY
This Policy applies to all individuals whose Personal Data is processed by us, including but not limited to:
• Website visitors
• Customers and prospective customers
• Dealers, distributors, and channel partners
• Vendors and service providers
• Job applicants
• Any individual communicating with us through digital or offline channels
3. CATEGORIES OF PERSONAL DATA COLLECTED
We may collect and process the following categories of Personal Data:
A. Information Voluntarily Provided
• Full name
• Email address
• Mobile/telephone number
• Company name and designation
• Business address
• Resume/CV and employment-related details
• Any other information submitted through forms, registrations, or correspondence
B. Automatically Collected Information
• IP address
• Browser type and version
• Device identifiers and technical data
• Website usage data (pages accessed, time spent, navigation patterns)
• Cookies and analytics data
4. PURPOSE AND LEGAL BASIS OF PROCESSING
Personal Data is processed strictly for lawful purposes including:
• Responding to inquiries and service requests
• Dealer and channel partner onboarding and management
• Recruitment and employment evaluation
• Marketing communications (subject to consent)
• Website performance analysis and improvement
• Compliance with statutory and regulatory obligations
Processing is undertaken based on consent, contractual necessity, compliance with legal obligations, or legitimate business interests as permitted under applicable law.
5. CONSENT AND WITHDRAWAL
Where processing is based on consent, such consent is obtained through clear affirmative action. Individuals may withdraw consent at any time by contacting us at the details provided below. Withdrawal shall not affect the lawfulness of processing carried out prior to such withdrawal.
6. DATA SHARING AND DISCLOSURE
We do not sell Personal Data.
Personal Data may be shared strictly on a need-to-know basis with:
• IT infrastructure and hosting service providers
• Professional advisors including auditors and legal consultants
• Governmental or regulatory authorities when legally mandated
• Successor entities in case of restructuring, merger, or acquisition
All third parties are contractually obligated to maintain confidentiality and implement adequate data protection safeguards.
7. DATA RETENTION
Personal Data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal, regulatory, or contractual requirements. Data no longer required is securely deleted or anonymized.
8. DATA SECURITY
We implement reasonable technical, administrative, and organizational safeguards to protect Personal Data against unauthorized access, disclosure, alteration, or destruction. While we strive to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.
9. RIGHTS OF DATA PRINCIPALS
Subject to applicable law, individuals have the right to:
• Obtain confirmation of processing and access Personal Data
• Seek correction or updating of inaccurate or incomplete data
• Request erasure of Personal Data
• Withdraw consent
• Nominate another individual to exercise rights in case of incapacity
• Lodge grievances
Requests may be submitted using the contact details below.
10. GRIEVANCE REDRESSAL
In compliance with applicable Indian law, a Grievance Officer is appointed.
Grievance Officer Email: Solitaire.Products@supertronindia.com
Registered Office Address: Ref. Contact us page.
Grievances shall be acknowledged and addressed within timelines prescribed under applicable law.
11. COOKIES AND TRACKING TECHNOLOGIES
The Website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. Users may control cookies through browser settings; however, certain Website features may be impacted.
12. THIRD-PARTY LINKS
The Website may contain links to third-party websites. We are not responsible for their privacy practices, and users are encouraged to review their respective policies.
13. CHILDREN’S DATA
The Website is not directed toward individuals under 18 years of age. We do not knowingly collect Personal Data from minors.
14. POLICY UPDATES
This Policy may be amended periodically. The updated version shall be posted on the Website with the revised “Last Updated” date. Continued use of the Website constitutes acceptance of the revised Policy.
15. CONTACT DETAILS
For privacy-related inquiries, requests, or grievances:
Team Solitaire
Website: www.solitairetech.in
Email: Solitaire.Products@supertronindia.com
(Ref. ‘Contact Us’ page for more contact details)
Reach us at Solitaire.Products@Supertronindia.com
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